G2 Vendor Directory

Managed Live Chat

14

Products

361

Total reviews

4.6

Avg. rating

Teleperformance by Teleperformance leads the Managed Live Chat category with a 4.1 rating from 20 reviews. It also has the strongest momentum in the category.

LLM citations

Monthly citations by AI answer engines for the top products in Managed Live Chat.

LLM citations · Managed Live Chat

Source: G2 review data

Key stats

Teleperformance

Teleperformance

Small Business

Category trends

How the Managed Live Chat market is moving, from G2 review and Grid data.

Which products are most adopted?
1
Melu Managed Messaging28 2
Ngage Live Chat27 3
Chat Metrics | Managed Live Chat21 4
Smith.ai Live Chat21 5
Peak Support21
Which products do mid-market buyers choose?
1
Teleperformance7 2
Chat Metrics | Managed Live Chat7 3
Peak Support6
Which products do small businesses choose?
1
Melu Managed Messaging27 2
Ngage Live Chat24 3
Smith.ai Live Chat18 4
Peak Support15 5
Moneypenny9

All products

Ranked by G2 Grid position.

1

Teleperformance

by Teleperformance · 20 reviews

4.1
2

SupportYourApp

by SupportYourApp · 18 reviews

4.8
3

Peak Support

by Peak Support · 53 reviews

4.8
4

Ngage Live Chat

by Ngage Live Chat · 27 reviews

4.6
5

Helpware

by Helpware · 30 reviews

4.9

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