SupportYourApp
Reviews
Star rating
Rank in Managed Live Chat
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 38.9% |
| Mid-Market | 44.4% |
| Enterprise | 16.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 1 | 4.5 |
| 2025 Q4 | 5 | 5.0 |
| 2026 Q3 | 2 | 4.8 |
Satisfaction ratings
What reviewers say
Professional support agents who handle payment issues like they're in-house
“The people, honestly. Our SDM is incredibly involved and responsive, and agents like Anna, Mitch, Ronaldo, and Ashleigh genuinely care about our customers. It doesn't feel like outsourced support, it feels like an extension of our own team.”
AR Team Lead
“The responsiveness of the team is what really sets them apart. Every question got answered within the day, and they took the time to actually understand our specific needs instead of pushing a one-size-fits-all package.”
Reliable 24/7 multilingual support team for our expanding customer base
“Exceptional operational efficiency and commitment to results. Their team consistently meets reply time SLAs and frequently tops our productivity leaderboard, even compared to other internal and external teams. This reliability and performance make them a trusted and high-value p”