Moneypenny
Reviews
Star rating
Rank in Virtual Receptionist Services
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 89.8% |
| Mid-Market | 8.2% |
| Enterprise | 2.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2026 Q2 | 12 | 4.3 |
| 2026 Q3 | 40 | 4.4 |
Satisfaction ratings
What reviewers say
Critical After-Hours Coverage, but Emergency Call Handling Can Improve
“We cannot man the phone during off hours, so it is critical that patients have this service to be able to contact us when they need us.”
Seamless 24/7 Service with Live Operators
“I like that Moneypenny provides us with 24/7 answering services, eliminating the need for individual voicemail boxes, and ensuring that messages from our clients are returned properly. It's great that we always get a live operator, which is important to our CEO. I also appreciate”
Quick Text Summaries Make Missed Calls Easy to Catch Up On
“A small summary update of the call in a text message so I can quickly review the calls that I have missed”