Zuora
Reviews
Star rating
Rank in Usage-based billing software
Pros and cons
Pros
- Ease of Use
- Billing Management
- Subscription Management
- Reporting
- Automation
- Efficiency
Cons
- Difficult Learning
- Learning Difficulty
- Learning Curve
- Complex Features
- Steep Learning Curve
- Integration Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 11.1% |
| Mid-Market | 51.5% |
| Enterprise | 37.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 1 | 5.0 |
| 2025 Q3 | 5 | 3.8 |
| 2026 Q2 | 2 | 3.3 |
Satisfaction ratings
What reviewers say
Zuora makes it easier to manage recurring billing and subscriptions.
“I like that Zuora lets us automate recurring billing, handle different plans and currencies, and make customer upgrades or downgrades easily. The financial reports are also very useful to track recurring revenue.”
Easy to Use with Great Support
“Zuora is pretty straightforward once you get the hang of it, and the customer support team has been super helpful whenever I’ve had questions.”
Zuora made our billing life so much easier
“How it takes the stress out of managing subscriptions. The billing is accurate, the automation saves us hours, and the reporting gives us real insights without needing a data team. It’s just made everything smoother.”