Sequence
Reviews
Star rating
Rank in Usage-based billing software
Pros and cons
Pros
- Ease of Use
- Customer Support
- Billing Management
- Invoicing
- Easy Setup
- Automation
Cons
- Missing Features
- Integration Issues
- Limited Customization
- Bug Issues
- Billing Issues
- Software Bugs
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 69.6% |
| Mid-Market | 30.4% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 5 | 4.6 |
| 2025 Q1 | 7 | 4.9 |
| 2025 Q2 | 10 | 4.8 |
| 2025 Q3 | 10 | 5.0 |
| 2025 Q4 | 4 | 5.0 |
| 2026 Q1 | 8 | 4.9 |
| 2026 Q2 | 4 | 5.0 |
| 2026 Q3 | 11 | 5.0 |
Satisfaction ratings
What reviewers say
Quote-to-cash in one place, with tax handled natively
“We run quoting and billing from Sequence instead of stitching together a CRM, a document tool, and a spreadsheet. Reps build quotes from templates and model the pricing we actually use, including ramps and discounts as phases and tiered usage pricing that is free up to a threshol”
Fast to set up, and quoting is easy to use
“The quoting flow is clean. Templates plus a pricing module make building a quote quick, and it handles the pricing shapes we use: phased ramps, discounts, and tiered usage where it's free up to a threshold and then per-unit. E-signature is built in, so the order form and contract”
Sequence massively upgraded our recurring billing process
“We run a fund operating system for VC and PE firms, so our billing is a mix of flat, per-fund and AUM-based pricing. Before on Stripe we had to do a lot of it manually. Now Sequence handles quoting and billing in one place. What's stood out the most is how fast the team ships out”