G2 Vendor Directory

Zoho ZeptoMail

by Zoho

16

Reviews

4.8

Star rating

#8

Rank in Transactional Email

Pros and cons

Pros

  • Email Marketing
  • Deliverability
  • Ease of Use
  • Easy Integrations
  • API Quality
  • Accuracy

Cons

  • Missing Features
  • Missing Information
  • Complex Automation
  • Email Integration
  • Difficult Navigation
  • Tracking Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Zoho ZeptoMail.

Page views and citations · Zoho ZeptoMail

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Zoho ZeptoMail.

Key stats

-100.0%

94

Small Business

3

Adoption by company size

SegmentShare of reviews
Small Business56.3%
Mid-Market37.5%
Enterprise6.3%

Quarterly history

QuarterReviewsStar rating
2025 Q115.0
2025 Q315.0
2025 Q414.5
2026 Q115.0
2026 Q214.5

Satisfaction ratings

Ease of Use9.6
Ease of Setup9.7
Quality of Support9.4
Meets Requirements9.6

What reviewers say

Efficient Solution for Automating Booking Confirmations and Updates

4.5

“Zoho ZeptoMail delivers fast, reliable transactional emails and offers straightforward API integration. It helps me manage automated messages efficiently, and the detailed logs make it easy to track performance and troubleshoot when needed.”

Marketing Executive

Reliable Transactional Emails with a Simple Dashboard and Smooth Integrations

5.0

“Zoho Zeptomail is very reliable for transactional emails. The dashboard is simple, integrations with zoho and other apps are smooth, and email delivery is consistent, making it idea for regular system notifications.”

Executive

Best Transactional mail service

5.0

“Developer‑friendly & easy integration Affordable credit‑based pricing Good customer support”

Consultant