Zoey
Reviews
Star rating
Rank in E-Commerce Platforms
Pros and cons
Pros
- Customer Support
- Ease of Use
- Customizability
- Customer Service
- Customization Options
- Flexibility
Cons
- Poor Customer Support
- Expensive
- Outdated Software
- Integration Issues
- Onboarding Challenges
- Complex Implementation
Traffic & LLM citations
Source: G2 review data
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 80.9% |
| Mid-Market | 14.9% |
| Enterprise | 4.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 3 | 4.2 |
| 2025 Q2 | 3 | 4.7 |
| 2025 Q3 | 8 | 4.9 |
| 2026 Q1 | 2 | 4.3 |
| 2026 Q2 | 1 | 4.0 |
Satisfaction ratings
What reviewers say
All-in-One Order Management That Saves Time, with a Learning Curve
“I use Zoey for my daily routine work. It’s easy to use and saves me time. I like that it’s all in one: I can manage orders, inventory, and customer information, and customers can place and track their orders. The initial setup was a little complex, but once I understood it, it wa”
Great for where we're at, great for where we're going.
“Customer portal, support team, and customizability on the backend. I appreciate the continued growth of the platform. Customer support and ticketing have been great. As I've worked with other software support teams, the Zoey team stands out above most. Often able to help find”
Intuitive and Feature-Rich software
“Intuitive and functional interface, with clear documentation. Very responsive and friendly customer support via tickets. Easy to create customer-specific pricing. Visual site builder with flexible themes.”