ZaZaChat
17
Reviews
4.7
Star rating
#59
Rank in Digital Customer Service Platforms
Pros and cons
Pros
- User Interface
- Easy Communication
- Intuitive
- Ease of Use
- Easy Setup
- Chat Features
Cons
- Slow Loading
- Update Issues
Traffic & LLM citations
Source: G2 review data
Key stats
—
82
Mid-Market
4
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 41.2% |
| Mid-Market | 58.8% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
Satisfaction ratings
Ease of Use9.0
Ease of Setup9.0
Quality of Support9.1
Meets Requirements9.2
What reviewers say
ZaZaChat is a cut above the competition!
5.0
“ZaZa Chat was very easy to deploy and easy to grasp for new users. It is very professional in appearance and the live conversations with customers was useful.”
It’s easy to set up app best for chatting
5.0
“It has a clean interface and it looks professional on our site and I love that it has desktop notifications.”
The workhorse I was looking for in my department
5.0
“It is very good for dealing with live tickets as it allows me to distribute tickets to several people in the company.”