G2 Vendor Directory

Grok

by xAI

58

Reviews

4.2

Star rating

#4

Rank in Large Language Models (LLMs)

Pros and cons

Pros

  • Ease of Use
  • Response Time
  • Performance Improvement
  • Creativity Enhancement
  • Versatility
  • User Interface

Cons

  • Low Accuracy
  • Technical Issues
  • Context Understanding
  • Inaccurate Responses
  • Limited Knowledge
  • Hallucinations

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Grok.

Page views and citations · Grok

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Grok.

Key stats

+130.8%

39

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business72.4%
Mid-Market12.1%
Enterprise15.5%

Quarterly history

QuarterReviewsStar rating
2025 Q315.0
2025 Q443.9
2026 Q184.3
2026 Q2134.1
2026 Q3304.1

Satisfaction ratings

Ease of Use9.3
Ease of Setup9.2
Quality of Support8.1
Meets Requirements8.5

What reviewers say

High Value, Everyday Essential That Keeps Getting Better

5.0

“High value for the money. I use it every day for software development, research, and marketing, and it fits well into my workflow.”

Founder

Advanced Thinking and Top-Notch Twitter Analysis

5.0

“The best thing about Grok is its advanced thinking. I also use it for Twitter analysis, and it consistently gives me the best analysis.”

Analyst

Fast, Capable AI for Brainstorming, Explanations, and Better Writing

3.5

“What I like most about Grok is its fast response time and strong AI capabilities. I regularly use it to brainstorm ideas, explain difficult topics, rewrite and improve text, and get quick answers when I need to explore a subject. Its conversational style makes it easy to ask foll”

I work as an individual contractor.