PestPac by WorkWave
Reviews
Star rating
Rank in Pest Control
Pros and cons
Pros
- User-Friendly
- Ease of Use
- Simple Use
- Customer Support
- Client Management
- Scheduling
Cons
- Accounting Issues
- Poor Support
- Poor Customer Support
- Integration Issues
- Pricing Issues
- Improvement Needed
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 60.6% |
| Mid-Market | 36.4% |
| Enterprise | 3.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 4.5 |
| 2025 Q2 | 2 | 2.5 |
| 2025 Q3 | 1 | 5.0 |
| 2026 Q2 | 1 | 0.0 |
| 2026 Q3 | 6 | 4.1 |
Satisfaction ratings
What reviewers say
PestPac Boosted Our Efficiency, Profitability, and Customer Focus
“PestPac helps us do more. We’re more efficient, more profitable, and more attentive to customer needs. Overall, it’s helped us improve across the board—more of everything that matters.”
Great support and industry fit, but UI and cost tracking need improvement
“PestPac’s customer support is available through chat, email, phone, and community support, which makes it convenient to report issues or ask questions across multiple channels. The software is tailored to pest control companies and is widely used in the industry, which can also m”
Consistent and Familiar, but Key Functions Feel Hidden Without a Searchable Knowledge Base
“It's consistent and I'm used to using it now, which makes it easier to navigate.”