G2 Vendor Directory

CSG Forte

by CSG

18

Reviews

4.2

Star rating

#20

Rank in Payment Gateways

Pros and cons

Pros

  • Ease of Use
  • Easy Setup
  • Helpful
  • Easy Integrations
  • Setup Ease
  • Response Time

Cons

  • Poor Customer Support
  • Staffing Issues
  • Delays
  • Processing Delays
  • Lack of Customization
  • Limited Customization

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for CSG Forte.

Page views and citations · CSG Forte

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from CSG Forte.

Key stats

-100.0%

56

Small Business

3

Adoption by company size

SegmentShare of reviews
Small Business80.0%
Mid-Market13.3%
Enterprise6.7%

Quarterly history

QuarterReviewsStar rating
2026 Q164.7
2026 Q214.0

Satisfaction ratings

Ease of Use9.1
Ease of Setup9.0
Quality of Support9.3
Meets Requirements9.1

What reviewers say

Reliable Payment Processing with Room for Improvement

4.0

“Seamless Integration: It offers robust APIs and pre-built plug-ins that make it very easy to connect with existing ERP, accounting, or billing software.”

Accounting Manager

Innovation-Driven, Scalable Solutions with a Strong Culture of Continuous Improvement

5.0

“CSG Forte’s strong focus on innovation and its commitment to delivering scalable, customer-centric solutions. The collaborative culture and emphasis on continuous improvement really stand out.”

Accounting Manager

Strategic, Hands-On Execution That Drives Measurable Growth

5.0

“I like best CSG Forte’s strong focus on growth and performance—especially the way it blends strategic thinking with hands-on execution to deliver measurable impact.”

AP Specialist