FieldRoutes, a ServiceTitan company
278
Reviews
4.4
Star rating
#2
Rank in Pest Control
Pros and cons
Pros
- Mapping Features
- Automation
- Option Variety
- Software Integration
- Features
- Easy Integration
Cons
- Poor Support
- Poor Customer Support
- Difficult Training
- Learning Curve
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
56
Small Business
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 62.2% |
| Mid-Market | 29.5% |
| Enterprise | 8.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 1 | 5.0 |
Satisfaction ratings
Ease of Use9.1
Ease of Setup8.4
Quality of Support8.7
Meets Requirements9.1
What reviewers say
Best CRM to scale
5.0
“i love their features and how easy it is to scale your operations with the onboard tools. Smart routing is a daily use as well as the option to see the technicians' stops on a simple map. The integration team was great and we were able to get onboarded quickly.”
Great CRM
5.0
“The Routing is amazing and I love how easily I can access all of my branches from my iPhone. Reporting is also very intuitive easy to follow. The service report is easy to fill out and very customizable”
Meets our companies goals and values.
3.0
“I appreciate that I can find most things I need and if I can't, a quick call to my account rep can usually solve it.”