AIM
18
Reviews
3.8
Star rating
#22
Rank in Insurance Agency Management Systems
Pros and cons
Pros
- Accounting Features
- Ease of Use
- Accounting
- Helpful
- Customer Support
- Organization
Cons
- Accounting Difficulties
- Integration Issues
- Reporting Issues
- Poor Reporting
- Connectivity Issues
- Difficult Reporting
Traffic & LLM citations
Source: G2 review data
Key stats
-80.0%
6
Small Business
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 50.0% |
| Mid-Market | 50.0% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 6 | 3.9 |
| 2026 Q2 | 5 | 3.8 |
| 2026 Q3 | 1 | 4.0 |
Satisfaction ratings
Ease of Use7.7
Ease of Setup7.1
Quality of Support8.6
Meets Requirements9.0
What reviewers say
User-Friendly AIM with Handy Import/Export
4.0
“AIM is user friendly, the import and export functions are very handy.”
Needs Improvement in Accounting Features
1.5
“I am a very new user to AIM, and I have just been enjoying learning the product so far.”
Solid Accounting and Backend Access, but the Interface Feels Dated
3.5
“Solid accounting, ability to access back end and read tables”