AMS360
Reviews
Star rating
Rank in Insurance Agency Management Systems
Pros and cons
Pros
- Ease of Use
- Customer Support
- Integrations
- Features
- Easy Access
- Data Management
Cons
- Lack of User-Friendliness
- Learning Curve
- Excessive Clicking
- Outdated Design
- Slow Performance
- Poor Reporting
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 79.0% |
| Mid-Market | 17.1% |
| Enterprise | 3.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 46 | 4.2 |
| 2025 Q1 | 25 | 4.5 |
| 2025 Q2 | 82 | 4.2 |
| 2025 Q3 | 34 | 4.3 |
| 2025 Q4 | 56 | 4.3 |
| 2026 Q1 | 17 | 4.4 |
| 2026 Q2 | 105 | 4.4 |
| 2026 Q3 | 127 | 4.3 |
Satisfaction ratings
What reviewers say
Activity description needs to be changeable.
“Ease of using. Once the policy is in the system it is easy to duplicate it or renew.”
Easy to Use with Helpful Features, Though the Design Feels Outdated
“I find AMS360 easy to use and simple, with good features. I especially value the submission tool for remarketing and building out apps in general. The initial setup was really easy.”
Readable Policies and Faster Accord Processing, but Document Storage Falls Short
“I find policies easy to read and follow in AMS360. I like being able to prefill Accords with downloaded information, which helps speed up processing time. The initial setup was easy, and AMS360 is good if I need a management system.”