Applied Epic
2,192
Reviews
4.4
Star rating
#1
Rank in Insurance Agency Management Systems
Pros and cons
Pros
- Ease of Use
- Features
- Efficiency
- Data Management
- Organization
- Workflow Efficiency
Cons
- Learning Curve
- Complex Process
- Excessive Clicking
- Inefficiency
- Limited Customization
- Slow Performance
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+4646.2%
59
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 68.8% |
| Mid-Market | 25.7% |
| Enterprise | 5.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 60 | 4.5 |
| 2025 Q1 | 100 | 4.4 |
| 2025 Q2 | 67 | 4.6 |
| 2025 Q3 | 7 | 3.4 |
| 2025 Q4 | 430 | 4.6 |
| 2026 Q1 | 2 | 2.0 |
| 2026 Q2 | 13 | 4.3 |
| 2026 Q3 | 617 | 4.3 |
Satisfaction ratings
Ease of Use8.4
Ease of Setup7.8
Quality of Support8.9
Meets Requirements8.8
What reviewers say
Always Improving, but it keeps getting Clunkier and Glitchier
3.5
“It’s always improving & staying updated with the trends of the industry needs”
User-Friendly and Easy to Use, with Simple Attachment Retrieval
5.0
“User friendly and easy to use. Data is saved and easy to pull out the attachments”
Seamless Functionality and Smooth Integration with Our Daily Tools
5.0
“I love the seamless functionality if the system and how it integrates with important products we use daily”