Verint Community (formerly Telligent)
14
Reviews
4.4
Star rating
#35
Rank in Online Community Management
Pros and cons
Pros
- Customer Support
- Features
- Ease of Use
- Knowledge Base
- Simple
- User Interaction
Cons
- Poor Interface Design
- Poor Navigation
- Editing Difficulties
- Complexity
- UX Issues
- Learning Curve
Traffic & LLM citations
Source: G2 review data
Key stats
—
50
Enterprise
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 28.6% |
| Mid-Market | 28.6% |
| Enterprise | 42.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 5.0 |
| 2025 Q3 | 1 | 4.5 |
Satisfaction ratings
Ease of Use8.4
Ease of Setup8.4
Quality of Support8.4
Meets Requirements8.5
What reviewers say
Happy customer
4.0
“The Verint Community is simple and clean to use. We will use this as a Customer Support tool on a daily basis to amongst others improve customer sastisfaction.”
Community platform for hr professionals
4.0
“As an out-of-the-box SaaS product, Verint Community provides an efficient way for users to interact with posts and form discussions.”
Highly Recommend the Verint Community Platform
5.0
“The flexibility of the platform, the ability to customize features and functionality easily. It allows us to be agile in meeting our customers' needs.”