Khoros Social Media Management
Reviews
Star rating
Rank in Social Media Listening Tools
Pros and cons
Pros
- Social Media Management
- Ease of Use
- Calendar View
- Analytics Focus
- Social Media Integration
- Content Creation
Cons
- Scheduling Issues
- Feature Issues
- Complex Usage
- Instagram Limitations
- Social Media Limitations
- Learning Curve
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 23.1% |
| Mid-Market | 30.6% |
| Enterprise | 46.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 4.0 |
| 2025 Q3 | 1 | 5.0 |
| 2026 Q2 | 1 | 3.5 |
Satisfaction ratings
What reviewers say
The welfare usage of Khoros as a medium for support
“The tool provides accurate volume of queues and also the option to get back to your conversations.”
Good platform for interacting with customers through social media
“Khoros is userfriendly, you will see which social media customers are using to contact you, also it provides all the details about customer's account and also you can save notes.”
The best monitoring tool for social media management.
“I was doing freelancing for one my friends, he has his own business and he was creative director over there. After a research to manage their social media channel, I got to know about Khoros, and we started using one of the feature, which is Social Median Management. To be honest”