G2 Vendor Directory

Insightly Service

by Unbounce

13

Reviews

4.7

Star rating

#129

Rank in Help Desk

Pros and cons

Pros

  • Ease of Use
  • Features

Cons

  • Time Delays

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Insightly Service.

Page views and citations · Insightly Service

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Insightly Service.

Key stats

—

92

Mid-Market

1

Adoption by company size

SegmentShare of reviews
Small Business30.8%
Mid-Market46.2%
Enterprise23.1%

Quarterly history

QuarterReviewsStar rating

Satisfaction ratings

Ease of Use9.2
Ease of Setup9.0
Quality of Support8.8
Meets Requirements9.2

What reviewers say

Insightly Review

4.5

“The tool is user friendly. It's also easy to understand and use.”

Virtual Assistant

Insightly is more than Customer Service

5.0

“The best thing we have found about using Insightly is the ability to remind us when to re-connect with our clients. We have found this so beneficial for our follow-up program. I have to mention the wonderful customer support we recieve from Insightly. Anytime we need to figure ou”

Client and Community Liaison

product review of insightly service

4.5

“User-Friendly Interface. Integration Options Project Management. Customization Mobile Accessibility.”

Senior Data Engineer