Twitter

#5 in Social Networks

San Francisco, CA

Products on G2

1,538

Total reviews

4.2

Avg. star rating

X (Twitter) ranks #5 in Social Networks.
Reviews across Twitter's portfolio declined 75.0% quarter-over-quarter.
Twitter's 9 products span 9 categories on G2.
Small Business is the largest segment among reviewers, at 55.8%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Twitter's products.

Page views and citations · Twitter

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Meta Platforms, Inc

Hootsuite

Snap

TikTok

TriNet

Losing to

Based on reviewers of other products who said they switched from Twitter.

Meta Platforms, Inc

Sprout Social

Google

Sigma Computing

FeedHive

Key stats

-75.0%

Small Business

2006

959

San Francisco, CA

$826.5K

Adoption by company size

Segment	Share of reviews
Small Business	55.8%
Mid-Market	27.8%
Enterprise	16.4%

Quarterly history

Quarter	Total reviews	Avg. rating
2024 Q4	3	3.2
2025 Q1	19	4.9
2025 Q2	2	3.3
2025 Q3	4	3.3
2025 Q4	7	3.9
2026 Q1	1	5.0
2026 Q2	4	3.8
2026 Q3	1	4.5

About Twitter

Twitter, now rebranded as X, is a social media platform and microblogging service known for its short-form posts called "tweets." Users can share text, images, and videos, follow each other, and participate in public conversations. The platform is used by individuals, businesses, and public figures to share news, engage with audiences, and network globally. X maintains a diverse user base and has been a significant platform for real-time information sharing and community engagement. The official website for the platform is [https://x.com/](https://x.com/).