TouchBistro Restaurant POS
109
Reviews
4.1
Star rating
#26
Rank in Restaurant POS
Pros and cons
Pros
- Reliability
- Ease of Use
Cons
- Poor Customer Support
- System Instability
- Expensive
- Technical Glitches
- Connectivity Issues
- Menu Management
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
54
Small Business
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 85.2% |
| Mid-Market | 11.1% |
| Enterprise | 3.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 0.0 |
| 2025 Q4 | 1 | 0.0 |
| 2026 Q1 | 1 | 0.0 |
| 2026 Q3 | 1 | 0.0 |
Satisfaction ratings
Ease of Use8.7
Ease of Setup8.2
Quality of Support8.0
Meets Requirements8.0
What reviewers say
Worst Company EVER
0.0
“That my contract is up and I never have to deal with them again”
Great platform
4.5
“I love how user friendly and intuitive the TouchBistro platform is. It requires very little training, and I can often find what I need quickly by using the help function. I've also had great experiences with customer service over the phone. I also like the fact that this integrat”
Streamlined and efficient POS system.
4.0
“Touch bistro offers a POS system that aligns itself with how employees today interact with tech today. A familiar interface with intuitive control makes implementation easy.”