G2 Vendor Directory

Therap Services

by Therap

233

Reviews

4.6

Star rating

#1

Rank in Utilization Management

Pros and cons

Pros

  • Document Management
  • Customer Support
  • Therapy Services
  • Features
  • Ease of Use
  • Access

Cons

  • Time Consumption
  • Poor Navigation
  • Update Issues
  • Billing Issues
  • Poor Training
  • Access Difficulty

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Therap Services.

Page views and citations · Therap Services

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Therap Services.

Key stats

+9.1%

74

Mid-Market

8

Adoption by company size

SegmentShare of reviews
Small Business18.6%
Mid-Market71.9%
Enterprise9.5%

Quarterly history

QuarterReviewsStar rating
2024 Q415.0
2025 Q1464.6
2026 Q2114.7
2026 Q3124.4

Satisfaction ratings

Ease of Use9.0
Ease of Setup8.7
Quality of Support9.4
Meets Requirements9.2

What reviewers say

Inservice- therap Coordinator

5.0

“The most helpful thing about Therap is that it has simplified our data collection. Also the data can not go missing and it is timestamped.”

In-service coordinator

Therap Mobile Reduces Documentation Errors on the Go

5.0

“Theraps Mobile option helps decrease the amount of documentation errors while out in the community rendering services.”

Regional director

Great Tool for Documenting and Finding Client Information

5.0

“It is a great tool to document and find information about the clients we serve”

Group home supervisor