PointClickCare Senior Living Platform
26
Reviews
4.2
Star rating
#2
Rank in Assisted Living
Pros and cons
Pros
- Ease of Use
- Data Security
Cons
- Inefficient Reporting
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
-100.0%
38
Mid-Market
5
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 15.4% |
| Mid-Market | 42.3% |
| Enterprise | 42.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 1 | 4.5 |
| 2026 Q2 | 1 | 4.5 |
Satisfaction ratings
Ease of Use9.0
Ease of Setup8.8
Quality of Support8.0
Meets Requirements9.0
What reviewers say
Easy Login, Smooth Data Entry, and Multi-Device Access
4.5
“It's easy to login, enter data, view on multiple devices and sign”
Centralized, User-Friendly Solution for Resident Management
4.5
“It centralizes resident information in one place. It's user-friendly. Secured conversation with physicians.”
PCC
5.0
“Point Click Care is a highly user-friendly platform, even for staff who are not the most tech savvy. The screens are easy to navigate through to find what you need to ensure care needs are met.”