G2 Vendor Directory

Tata Communications Kaleyra Unified Communications

by Tata Communications

13

Reviews

4.2

Star rating

#34

Rank in UCaaS Platforms

Pros and cons

Pros

  • Reliability
  • VoIP Services
  • Customer Support
  • Affordable
  • Customer Service
  • Easy Communication

Cons

  • Call Drops
  • Call Issues
  • Customer Service
  • Number Issues
  • Technical Assistance
  • Long Waiting

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Tata Communications Kaleyra Unified Communications.

Page views and citations · Tata Communications Kaleyra Unified Communications

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Tata Communications Kaleyra Unified Communications.

Key stats

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38

Enterprise

1

Adoption by company size

SegmentShare of reviews
Small Business23.1%
Mid-Market30.8%
Enterprise46.2%

Quarterly history

QuarterReviewsStar rating
2025 Q213.5

Satisfaction ratings

Ease of Use8.3
Ease of Setup6.6
Quality of Support9.2
Meets Requirements9.1

What reviewers say

Best Economical Voice solution

4.5

“TATA VoIP has been the cheapest and best economical among the other market players offering with competitve rates and with the best service support till date and ease of use to integrate with our CRM tool.”

Managed Services Consultant

Best for International Calls

4.5

“it was saving my money for connect with internationally and mainly it works globally so that the international communication was easy to connect and with the greater experience.”

Associate Software Engineer

Most rated service

5.0

“It is better in customer experience no complexes, no restriction with communiction which boosts up our UC. Very high in quality and clarity for communiction is ver helpfull”

User