G2 Vendor Directory
12

Reviews

4.8

Star rating

#79

Rank in Customer Communications Management

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for View360Cx.

      Page views and citations · View360Cx

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Key stats

      -100.0%

      100

      Small Business

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business50.0%
      Mid-Market50.0%
      Enterprise0.0%

      Quarterly history

      QuarterReviewsStar rating
      2025 Q315.0
      2026 Q2114.8

      Satisfaction ratings

      Ease of Use9.6
      Ease of Setup9.3
      Quality of Support9.8
      Meets Requirements9.4

      What reviewers say

      Enterprise-Grade Omnichannel CX Suite with Powerful Customization and Automation

      4.5

      “An all-in-one, omnichannel CX suite with granular RBAC and strong security controls, built for enterprise-grade scalability, high performance, and reliability. It offers deep customization and seamless integrations, enabling unified customer interactions and ticketing. It also pr”

      Consultant

      User Friendly Call Centre & Ticketing Management Solution.

      5.0

      “Best as per the Industry requirements and fulfilling all the requirements for a Call Centre/Ticketing Management Team.”

      Solutions Sales Specialist - Enterprise Business Solutions.

      Seamless, Smart, and Essential

      5.0

      “View360 is in a league of its own. It has completely streamlined our workflow, saving us hours of manual work every week, Seamless syncing, Omni-channel integration, Cutting-edge AI, The interface is intuitive, the performance is lightning-fast, and it just works. If you’re on t”

      Operation