SurveySparrow
Reviews
Star rating
Rank in Exit Interview Management
Pros and cons
Pros
- Ease of Use
- User Interface
- Helpful
- User Experience
- Features
- Intuitive
Cons
- Poor Reporting
- Limited Reporting
- Difficult Reporting
- Limited Customization
- Missing Features
- Limitations
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 68.5% |
| Mid-Market | 24.5% |
| Enterprise | 7.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 4.8 |
| 2025 Q1 | 3 | 5.0 |
| 2025 Q2 | 2 | 4.0 |
| 2025 Q3 | 4 | 4.9 |
| 2025 Q4 | 9 | 4.1 |
| 2026 Q1 | 16 | 4.4 |
| 2026 Q2 | 17 | 4.5 |
| 2026 Q3 | 4 | 4.6 |
Satisfaction ratings
What reviewers say
Conversational Surveys and No-Code Builder That Boost Response Rates
“Higher response rates thanks to conversational layouts, an intuitive no-code builder, and offline data collection capabilities.”
Effortless Survey Creation with a Clean UI, Automation, and Insightful Analytics
“Its easy to use, offers a clean and modern interface, and makes survey creation effortless. i especially like the conversational survey format, automation features, and insightful analytics, which help collect better feedback efficiently”
Easy Setup, Clean Interface, and Smooth Survey Creation
“I like how easy SurveySparrow is to use and set up. The interface is clean and straightforward, and creating surveys feels simple even for first-time users. It also provides solid customization options and makes it easy to collect and manage responses in an organized way.”