Zoho Survey
Reviews
Star rating
Rank in Survey
Pros and cons
Pros
- Ease of Use
- Ease of Creation
- Intuitive
- Simple
- Helpful
- Templates
Cons
- Limited Customization
- Survey Issues
- Limited Features
- Outdated Design
- Limited Data Analysis
- Poor Reporting
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 50.6% |
| Mid-Market | 32.3% |
| Enterprise | 17.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 6 | 4.5 |
| 2025 Q1 | 4 | 4.9 |
| 2025 Q2 | 6 | 4.5 |
| 2025 Q3 | 27 | 4.2 |
| 2025 Q4 | 40 | 4.3 |
| 2026 Q1 | 45 | 4.4 |
| 2026 Q2 | 47 | 4.4 |
| 2026 Q3 | 2 | 4.0 |
Satisfaction ratings
What reviewers say
Seamless Zoho Ecosystem Fit with Strong Built-In Reporting
“Zoho Survey fits well into the wider Zoho ecosystem.The built in reports give me a clear quick view of results into our reporting and support tools without much custom code.Documentation is also solid for common use cases.Moreover it let me push results into our reporting and sup”
Zoho Survey Makes Feedback Collection Easy with a User-Friendly Interface
“What I like best about Zoho Survey is its user-friendly interface and the ability to create surveys with different question types to collect feedback efficiently. The customization options help make surveys more relevant to the target audience, while the response collection and r”
Streamlined Survey Tool with Easy Setup and Efficient Integration
“I like that Zoho Survey is easy to use, quick to set up, and makes collecting feedback simple. It saves my time and makes it easy to create surveys, share them, and quickly review responses. The setup was very easy and straightforward; I was able to create and launch my first sur”