SupportLogic
#3 in Proactive Customer Retention1
Products on G2
25
Total reviews
4.7
Avg. star rating
- SupportLogic ranks #3 in Proactive Customer Retention.
- Reviews across SupportLogic's portfolio declined 100.0% quarter-over-quarter.
- SupportLogic's 1 product span 2 categories on G2.
- Enterprise is the largest segment among reviewers, at 42.9%.
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
-100.0%
#3
2
Enterprise
2016
46
San Jose, California
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 23.8% |
| Mid-Market | 33.3% |
| Enterprise | 42.9% |
Quarterly history
| Quarter | Total reviews | Avg. rating |
|---|---|---|
| 2024 Q4 | 3 | 4.8 |
| 2026 Q2 | 1 | 5.0 |