G2 Vendor Directory

Spiky

by Spiky.ai

141

Reviews

4.8

Star rating

#17

Rank in AI Note-Taking Software

Pros and cons

Pros

  • Accuracy
  • Time-saving
  • Helpful
  • Feedback Management
  • AI Summary
  • Automation

Cons

  • Sharing Issues
  • Call Limitations
  • Integration Issues
  • Accuracy Issues
  • Summary Quality
  • AI Inaccuracy

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Spiky.

Page views and citations · Spiky

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Key stats

+433.3%

92

Small Business

3

Adoption by company size

SegmentShare of reviews
Small Business67.9%
Mid-Market27.9%
Enterprise4.3%

Quarterly history

QuarterReviewsStar rating
2024 Q4115.0
2025 Q1115.0
2025 Q284.9
2025 Q3154.8
2025 Q435.0
2026 Q125.0
2026 Q234.8
2026 Q3164.4

Satisfaction ratings

Ease of Use9.6
Ease of Setup9.8
Quality of Support9.8
Meets Requirements9.6

What reviewers say

Robust Call Analytics with Outstanding Support - Recommend all the time

5.0

“Not only does Spikey have a robust call analytics platform to analyze and take action on meetings and conversations in a number of ways, we get a ton of support from the Spikey team that keeps us in the loop on new capabilities and features. The tech and the people are great.”

VP of Marketing

Context-Aware Action Items, Though Notes Arrive Slowly

5.0

“I like that Spiky understands context and creates action items. I found the initial setup very easy.”

Verified reviewer

Hızlı Katılım ve Net Toplantı Notlarıyla Çok Faydalı

5.0

“Toplantı sırasında hızlıca toplantıya katılıp yeterli, doğru ve anlaşılır notlar alabilmesi benim için çok faydalı.”

Human Resources Specialist