Sparrow
319
Reviews
4.8
Star rating
#8
Rank in Absence Management
Pros and cons
Pros
- Helpful
- Customer Support
- Leave Management
- Ease of Use
- Response Time
- Easy Setup
Cons
- Leave Management
- Unclear Information
- Lack of Clarity
- Poor Navigation
- Communication Issues
- Service Delays
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+228.6%
91
Mid-Market
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 6.6% |
| Mid-Market | 69.9% |
| Enterprise | 23.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 15 | 4.9 |
| 2025 Q1 | 15 | 4.9 |
| 2025 Q2 | 22 | 4.8 |
| 2025 Q3 | 38 | 4.8 |
| 2025 Q4 | 35 | 4.7 |
| 2026 Q1 | 30 | 4.9 |
| 2026 Q2 | 7 | 4.7 |
| 2026 Q3 | 23 | 4.8 |
Satisfaction ratings
Ease of Use9.5
Ease of Setup9.6
Quality of Support9.7
Meets Requirements9.6
What reviewers say
Dedicated Support and Helpful Check-Ins Throughout
4.0
“I liked how there was a dedicated staff person who was there to answer my questions and provide check-ins along the way.”
Very Knowledgeable and willing to help
4.5
“I liked how available and ready they were to answer my questions. If they did not know the answer to something, they would refer me to a resource or get back to me with an answer.”
Fantastic 1:1 Support & Reduced Stress
5.0
“I liked the 1:1 support I was provided and that I could easily access everything through my dashboard. It would have been much more difficult to file everything myself. The support was amazing!”