Smokeball
388
Reviews
4.7
Star rating
#3
Rank in Legal Practice Management
Pros and cons
Pros
- Ease of Use
- Organization
- Document Management
- Efficiency
- Tracking
- Time Saving
Cons
- Missing Features
- Software Bugs
- Slow Performance
- Billing Issues
- Integration Issues
- Document Management
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-57.1%
86
Small Business
5
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 98.7% |
| Mid-Market | 1.3% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 10 | 4.8 |
| 2025 Q1 | 42 | 4.7 |
| 2025 Q2 | 13 | 4.9 |
| 2025 Q3 | 2 | 3.5 |
| 2025 Q4 | 3 | 4.7 |
| 2026 Q1 | 37 | 4.6 |
| 2026 Q2 | 7 | 4.8 |
| 2026 Q3 | 3 | 5.0 |
Satisfaction ratings
Ease of Use9.3
Ease of Setup8.9
Quality of Support9.6
Meets Requirements9.2
What reviewers say
The Efficient Use of Smokeball
5.0
“I love the option of using IntroTrac to file our court documents and the service of using the process service.”
Smokeball + InfoTrack: An All-Around Time Saver
5.0
“Smokeball overall is pretty awesome across the board, but our firm has really fallen in love with InfoTrack. An all-around time saver. Wonderful.”
Excellent Template Generation That Streamlines Work
5.0
“Template generation is one of the more better aspects of the software.”