CARET Legal
Reviews
Star rating
Rank in Legal Billing
Pros and cons
Pros
- Ease of Use
- Efficiency
- Document Management
- Centralization
- Customer Support
- Organization
Cons
- Software Bugs
- Poor Customer Support
- Missing Features
- Slow Performance
- Functionality Issues
- Billing Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 98.5% |
| Mid-Market | 1.5% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 4.0 |
| 2025 Q2 | 1 | 0.5 |
| 2025 Q3 | 1 | 5.0 |
| 2025 Q4 | 31 | 4.3 |
| 2026 Q1 | 2 | 4.5 |
| 2026 Q2 | 9 | 3.6 |
| 2026 Q3 | 2 | 2.5 |
Satisfaction ratings
What reviewers say
I was duped or I am naive either one, doesnt matter. What matters; it doesnt happen to anyone else.
“I was led to believe that one of their new products would be able to resolve most of my challenges. Unfortunately, I'm not going to be able to utilize that new product. In all practicality, there is no solution to all of the issues that I've had with this platform.”
Comprehensive Document Hub, But Needs Workflow Improvements
“I like CARET Legal because it's the one place that holds all the information on my client, which really helps me do my work like preparing documents. I appreciate that I don't need to go to other software since CARET Legal holds all the client documents.”
2026 Caret Legal Accounting Review
“The ease of use for all employees and the ability to have all accounting and financial data along with matters in one place”