Rocket Matter
173
Reviews
4.3
Star rating
#18
Rank in Legal Billing
Pros and cons
Pros
- Time Saving
- Billing Ease
- Ease of Use
- Billing
- Tracking
- Efficiency
Cons
- Poor Customer Support
- Missing Features
- Functionality Issues
- Software Integration
- Limited Customization
- Limited Mobility
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
49
Small Business
11
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 96.5% |
| Mid-Market | 3.5% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 4 | 4.4 |
| 2025 Q4 | 1 | 5.0 |
Satisfaction ratings
Ease of Use8.8
Ease of Setup8.6
Quality of Support9.1
Meets Requirements8.6
What reviewers say
An Excellent Program
5.0
“This is a terrific time and billing program. (I have to assume the practice management aspects of it are equally good.) I'm a solo practitioner and this program is about as easy as it could be, while retaining maximum flexibility and power. What I especially like is that it is in”
To better Productivity and faster growth
4.5
“Its helps to maintain everything of the firm like training, time spent on practices, cases, profits etc.”
From sales to support, it has all been a very positive experience
5.0
“Rocket Matter is very user-friendly. They have been very knowledgeable and helpful when I contacted them for training on specific features.”