SmarterTools

#27 in Email

Phoenix, Arizona

Products on G2

Total reviews

4.0

Avg. star rating

SmarterMail ranks #27 in Email.
Reviews across SmarterTools's portfolio grew 0.0% quarter-over-quarter.
SmarterTools's 3 products span 3 categories on G2.
Small Business is the largest segment among reviewers, at 64.0%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across SmarterTools's products.

Page views and citations · SmarterTools

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1 switched

Microsoft

1 switched

Losing to

Based on reviewers of other products who said they switched from SmarterTools.

Freshworks

2 switched

Key stats

+0.0%

#27

Small Business

2003

Phoenix, Arizona

Adoption by company size

Segment	Share of reviews
Small Business	64.0%
Mid-Market	28.0%
Enterprise	8.0%

Quarterly history

Quarter	Total reviews	Avg. rating
2024 Q4	3	4.7
2025 Q1	1	4.0
2026 Q1	1	4.5
2026 Q2	1	4.0
2026 Q3	1	4.5

About SmarterTools

SmarterTools, accessible at https://www.smartertools.com/, is a technology company specializing in software designed to optimize and automate business operations. Their solutions cater primarily to email management, customer service, and server analytics. One of their flagship products, SmarterMail, is a powerful and versatile enterprise email server that offers features like collaboration, webmail, and advanced security options. Additionally, SmarterStats provides comprehensive web analytics and SEO tools to help businesses analyze web traffic and optimize their online presence. SmarterTrack is another notable offering, which is a helpdesk software that facilitates efficient customer support and communications. The combination of these tools makes SmarterTools a comprehensive resource for businesses looking to enhance their digital efficiency and customer interaction capabilities.