
EZ Texting
Reviews
Star rating
Rank in SMS Marketing
Pros and cons
Pros
- Ease of Use
- User-Friendly
- Easy Communication
- Customer Support
- Easy Setup
- Helpful
Cons
- Expensive
- Not Intuitive
- SMS Issues
- Sending Issues
- Reporting Issues
- Contact Management
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 65.3% |
| Mid-Market | 29.0% |
| Enterprise | 5.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 10 | 4.2 |
| 2025 Q1 | 40 | 4.8 |
| 2025 Q2 | 6 | 4.2 |
| 2025 Q3 | 29 | 4.5 |
| 2025 Q4 | 18 | 4.6 |
| 2026 Q1 | 16 | 4.6 |
| 2026 Q2 | 19 | 4.4 |
| 2026 Q3 | 1 | — |
Satisfaction ratings
What reviewers say
No Live Support When Our Number Was Deleted
“Normally it works wonders but our number has been deleted and we cannot get ahold of a live person to help us. Our customers cannot get ahold of us!!”
Efficient Notifications, Easy Interface
“I like EZ Texting's easy software interface because it makes it easy to add, group, change, and edit contacts. I also use it for emergency building matters because notifications are quicker than email. Additionally, the initial setup was very easy.”
Streamlined Messaging with Cost-Effective Ease
“I love that EZ Texting is cost-effective and allows me to save time in my day. One of the most valuable tools for me is the mass texting feature. I'm able to customize messages with just a click of a button, inserting names or other specific details, which personalizes each text ”