Signal
Reviews
Star rating
Rank in Encryption
Pros and cons
Pros
- Security
- Ease of Use
- User Interface
- Features
- Communication
- Simple
Cons
- Missing Features
- File Sharing Issues
- Connectivity Issues
- Limited Features
- Not Intuitive
- Learning Curve
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 66.6% |
| Mid-Market | 22.0% |
| Enterprise | 11.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 4.0 |
| 2025 Q1 | 2 | 3.8 |
| 2025 Q2 | 1 | 4.0 |
| 2025 Q3 | 1 | 5.0 |
| 2025 Q4 | 3 | 5.0 |
| 2026 Q1 | 2 | 4.8 |
| 2026 Q2 | 2 | 5.0 |
Satisfaction ratings
What reviewers say
Top-Notch Security and Safe, Easy Global Communication
“The security of Signal is top notch. I like that there needs to be verified numbers and users. It makes communicating with others around the world easy, safe, and secure.”
The gold standard for private, secure, and bloat-free communication.
“The industry-standard end-to-end encryption is the biggest draw for me. Unlike other "secure" apps, Signal is open-source and operated by a non-profit, which removes the profit motive from my personal data. The UI is clean, the desktop sync is seamless, and the "disappearing mess”
Outstanding Privacy Features Set This Messenger Apart
“One thing I really appreciate is the privacy feature, which is something many other messenger apps are missing.”