Shortwave
Reviews
Star rating
Rank in Email Management
Pros and cons
Pros
- Ease of Use
- Automation
- AI Integration
- Email Tracking
- Customer Support
- Easy Integrations
Cons
- Subscription Issues
- Gmail Dependency
- Poor Interface Design
- Language Support
- Editing Limitations
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 60.3% |
| Mid-Market | 33.8% |
| Enterprise | 5.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 4.5 |
| 2025 Q2 | 1 | 5.0 |
| 2025 Q3 | 1 | 0.5 |
Satisfaction ratings
What reviewers say
Shortwave saves me a lot of time in handling my email and tasks
“Shortwave turns my emails into a to-do list, which is what it is in the first place. This approach, together with all the smart tools and AI they have, makes it easier to handle my business emails, saves me time, and lets me focus on the important tasks. Shortwave also integrat”
The Ultimate Email Management Tool
“Shortwave excels in managing emails and it is a user-friendly email platform. The Customer support of Shortwave is very appealing. Definitiely a very useful too for corporate employees.”
Email Organization and Speedy Productivity
“Shortwave focuses on organizing emails and secure them along with the prioritizing features. Not only the functionalitites, Shortwave is very pleasing with its simple user-interface. The customer support is also appreciative.”