Sestek Speech Analytics
22
Reviews
4.8
Star rating
#33
Rank in Speech Analytics
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Key stats
—
90
Enterprise
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 0.0% |
| Mid-Market | 45.5% |
| Enterprise | 54.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
Ease of Use9.2
Ease of Setup9.6
Quality of Support9.6
Meets Requirements9.2
What reviewers say
Sestek Speech Analytics streamlines our quality control processes
5.0
“I like the Turkish language support of the product. Most of the other products are not as successful as Sestek's product. Also, automated quality review forms help us to minimize manual tasks.”
Görüşmeleri analiz etmesi sonucu hızlı aksiyon alabilmemizi sağlıyor. Verimliliği arttırıyor.
5.0
“Sorgular oluşturarak ulaşmak istediğimiz görüşmeye hızlı ulaşılması, görüşmelerin yazıya dönüşmesi, görüşmelerin analizinin yapılması ve raporlanması”
This is more usefuly than other programmes
5.0
“This is rapidly, it has a lot of keywords. It helps to find and to analyz customer complaints.”