G2 Vendor Directory

ServiceTitan

#1 in HVAC

Glendale, CA

2

Products on G2

659

Total reviews

4.4

Avg. star rating

  • ServiceTitan ranks #1 in HVAC.
  • Reviews across ServiceTitan's portfolio declined 78.6% quarter-over-quarter.
  • ServiceTitan's 2 products span 5 categories on G2.
  • Small Business is the largest segment among reviewers, at 64.2%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across ServiceTitan's products.

Page views and citations · ServiceTitan

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Xplor Technologies

22 switched
2

Housecall Pro

14 switched
3

Authority Brands

12 switched
4

Salesforce

7 switched
5

Jobber

5 switched

Losing to

Based on reviewers of other products who said they switched from ServiceTitan.

1

Sera Systems

18 switched
2

FieldPulse

15 switched
3

Podium

8 switched
4

Jobber

7 switched
5

Workiz

6 switched

Key stats

-78.6%

#1

5

Small Business

2012

3,381

Glendale, CA

Adoption by company size

SegmentShare of reviews
Small Business64.2%
Mid-Market31.2%
Enterprise4.6%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q4364.7
2025 Q154.8
2025 Q2104.8
2025 Q313.5
2025 Q4214.7
2026 Q1204.5
2026 Q2143.6
2026 Q332.7