ServiceNow Workflow Data Fabric
155
Reviews
4.3
Star rating
#1
Rank in Data Fabric
Pros and cons
Pros
- Ease of Use
- Integrations
- Automation
- Efficiency Improvement
- Data Management
- Easy Integrations
Cons
- Complex Setup
- Difficult Setup
- Expensive
- Slow Performance
- Difficult Learning
- Complexity
Traffic & LLM citations
Source: G2 review data
Key stats
-70.5%
44
Enterprise
5
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 19.6% |
| Mid-Market | 30.8% |
| Enterprise | 49.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 4.5 |
| 2025 Q2 | 16 | 4.2 |
| 2025 Q3 | 26 | 4.3 |
| 2025 Q4 | 9 | 4.3 |
| 2026 Q1 | 36 | 4.2 |
| 2026 Q2 | 44 | 4.3 |
| 2026 Q3 | 13 | 3.9 |
Satisfaction ratings
Ease of Use8.3
Ease of Setup8.2
Quality of Support8.7
Meets Requirements8.7
What reviewers say
Seamless Data Integration for Connected Workflows
4.0
“e how Workflow Data Fabric connects data across different systems and makes it available within ServiceNow workflows. It improves data accessibility, automation, integration, and overall process efficiency.”
Seamlessly unifying data across multi-cloud systems into ServiceNow without writing ETL pipelines
4.5
“Feeding AI Agents fresh, live enterprise context (via the Knowledge Graph) so they execute workflows using accurate, ground-truth data instead of stale records.”
Gold standard for workflow
5.0
“Efficiency and ability to track jobs that are pending versus Quest”