G2 Vendor Directory

SAP Conversational AI

by SAP

29

Reviews

4.7

Star rating

#41

Rank in Bot Platforms

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for SAP Conversational AI.

      Page views and citations · SAP Conversational AI

      Source: G2 review data

      Key stats

      —

      85

      Enterprise

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business24.1%
      Mid-Market27.6%
      Enterprise48.3%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.1
      Ease of Setup7.9
      Quality of Support8.8
      Meets Requirements9.2

      What reviewers say

      Excellent AI based Chatbot platform.

      4.5

      “The user interface of SAP Conversational AI is very simple to use and developers can easily use it to develop the bot. The application has documented all of the options in it so that users can use them. Building chatbots is very intuitive and it can be implemented in various chan”

      Marketing Coordinator

      SAP Conversational AI is one of the best platforms to build your Chatbot.

      4.5

      “SAP Conversational AI is a platform that allows you to quickly activate a chatbot and easily deploy it to multiple channels, using its conversation builder, you can build Dialogflow using dialog messages. The SAP Conversational AI platform is one of the best chatbot building webs”

      Engineering Manager

      Tool to build and deploy conversational chatbots

      5.0

      “SAP Conversational AI provides quick and personalized responses to the inquiries, enhancing the overall customer experience and improving customer satisfaction. By automating customer service interactions, SAP Conversational AI saves businesses time and resources, allowing emplo”

      Process Developer