G2 Vendor Directory

Salesforce Backup & Recover

by Salesforce

499

Reviews

4.5

Star rating

#1

Rank in SaaS Backup

Pros and cons

Pros

  • Ease of Use
  • Salesforce Integration
  • Backup Solutions
  • Customer Support
  • Data Accuracy
  • Easy Setup

Cons

  • Expensive
  • Limitations
  • Lack of Backup
  • Slow Backups
  • Restore Difficulties
  • Learning Curve

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Salesforce Backup & Recover.

Page views and citations · Salesforce Backup & Recover

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Salesforce Backup & Recover.

Key stats

+425.0%

70

Mid-Market

1

Adoption by company size

SegmentShare of reviews
Small Business17.1%
Mid-Market51.4%
Enterprise31.5%

Quarterly history

QuarterReviewsStar rating
2024 Q4164.8
2025 Q124.8
2025 Q315.0
2025 Q4964.4
2026 Q2164.3
2026 Q3844.4

Satisfaction ratings

Ease of Use9.0
Ease of Setup9.0
Quality of Support9.3
Meets Requirements9.3

What reviewers say

A Great Admin Tool That Saves Time and Secures Data

5.0

“Right now we use own back up and it’s a great admin tool to reduce time”

Administrator

Effortless Backup Setup for Non-Production Orgs at No Extra Cost

5.0

“Very easy to set up back ups. You can set up back ups for all of your non-production orgs without additional cost.”

Salesforce Administrator

Saves Time and Effort by Recovering Lost or Corrupted Work

4.5

“It does what you hope and helps recovery of work saving time and effort when things get lost or corrupted”

Senior Visual Designer