G2 Vendor Directory
33

Reviews

3.8

Star rating

#15

Rank in Retail Management Software

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Retail Pro.

      Page views and citations · Retail Pro

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from Retail Pro.

      Key stats

      -100.0%

      3

      Mid-Market

      2

      Adoption by company size

      SegmentShare of reviews
      Small Business32.3%
      Mid-Market51.6%
      Enterprise16.1%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q214.0

      Satisfaction ratings

      Ease of Use8.2
      Ease of Setup8.6
      Quality of Support8.1
      Meets Requirements8.6

      What reviewers say

      Quick Login and Easy Training Experience

      4.0

      “You can log in quickly, and it’s extremely easy to learn and get trained on.”

      Director of Human Resources

      One of the best software

      4.0

      “It's a quick software for billing. Billing process is really simple and the best part is if you need to get all the billing details, you can just get it in a click.”

      Vendor Management Associate

      Best tools for customized emails template and easy to use.

      4.5

      “We can send mails to our customers by the automated mood of this tool. We can make a different contact list on a single Mailchimp.”

      Digital Marketing Manager