Reply
Reviews
Star rating
Rank in Email Tracking
Pros and cons
Pros
- Ease of Use
- Automation
- Helpful
- Features
- Time-saving
- Customer Support
Cons
- Learning Curve
- Learning Difficulty
- Sequence Issues
- Missing Features
- Limited Customization
- Integration Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 80.5% |
| Mid-Market | 17.3% |
| Enterprise | 2.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 34 | 4.5 |
| 2025 Q1 | 30 | 4.7 |
| 2025 Q2 | 33 | 4.6 |
| 2025 Q3 | 49 | 4.5 |
| 2025 Q4 | 27 | 4.6 |
| 2026 Q1 | 20 | 4.6 |
| 2026 Q2 | 11 | 4.3 |
| 2026 Q3 | 14 | 4.7 |
Satisfaction ratings
What reviewers say
Automated Outreach That Frees Up Our Team’s Time
“I like that I can automate outreach, so my team doesn’t have to burn hours every day doing everything manually. Instead, they can focus more on the parts of the work that actually need manual intervention.”
Great LinkedIn Outreach Integration!
“The ability to incorporate outreach using LinkedIn is a great feature.”
Умные рассылки с учетом часовых поясов, но хотелось бы скидок
“Мне нравится функционал Reply: я могу строить последовательности сообщений и отправлять их потенциальным клиентам, чтобы получать больше продаж. Особенно ценю возможность подстроить рассылку под часовой пояс клиента — не во многих похожих сервисах это есть. Например, если клиент ”