ProShip
Reviews
Star rating
Rank in Shipping
Pros and cons
Pros
- Carrier Options
- Customization Features
- Service Quality
- Customer Support
- Ease of Use
- Functionality
Cons
- Poor Customer Support
- Complexity
- Poor Reporting
- Manual Processes
- Order Management Issues
- Lack of Automation
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 16.0% |
| Mid-Market | 56.0% |
| Enterprise | 28.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 3 | 5.0 |
| 2025 Q3 | 7 | 4.1 |
| 2025 Q4 | 3 | 3.8 |
| 2026 Q2 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Straightforward, Easy-to-Use Software and Helpful Support
“Straight forward software that is easy to use and customer service helps with tickets. Performance is reliable.”
Real-Time Carrier Comparison Makes Shipping a Breeze
“I really like the ability to compare all of our carriers and services against each other in real time. It is easy to use from the end user perspective which they use often and it was pretty easy to implement. The support team answers quickly when there are problems.”
Makes our work easier on large number of shipments but poor suppport
“- Easy and fast process to create parcel shipments, get tracking, get freight amound - Makes of the shippers much faster than standard ERP screens - Basic Proship functionality is easy, and gets the work done”