FedEx Ship Manager
Reviews
Star rating
Rank in Shipping
Pros and cons
Pros
- Customer Experience
- Functionality
- Centralized Management
- Efficiency Improvement
- Tracking
- Cost Saving
Cons
- Carrier Limitations
- Missing Features
- Shipping Issues
- Lack of Automation
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 62.9% |
| Mid-Market | 21.3% |
| Enterprise | 15.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 4.5 |
| 2025 Q1 | 1 | 4.0 |
| 2025 Q3 | 1 | 4.5 |
| 2025 Q4 | 1 | 5.0 |
| 2026 Q1 | 1 | 5.0 |
| 2026 Q2 | 1 | 3.5 |
Satisfaction ratings
What reviewers say
Easy Software, One stop shop for FedEx shipments, slow initial loading
“It’s easy to add an address book and create labels, and it’s my go-to place for all shipments. Since it’s free, it’s an easy choice for anyone who already has a FedEx account. Overall, it performs really well; you just need to stay on top of updates. As for integration, we curren”
Trusted Name For International Shipments
“We use FedEx for our international shipping services for our ecom brand, and it’s the only brand name I truly trust and find reliable. What I like most is the customer support—it’s friendly and helpful, and the real-time assistance makes the whole process smoother.”
FedEx Ship Manager: My honest review
“I can manage everything from one place: setting up different users, controlling which shipping options they can use, and running reports to see exactly where our money is going. It's a single tool that keeps our company's shipping costs in check and makes our whole logistics proc”