G2 Vendor Directory

Stamps.com

by ShipStation Global

152

Reviews

4.4

Star rating

#1

Rank in Shipping

Pros and cons

Pros

  • Ease of Use
  • Setup Ease
  • Tracking
  • Customer Experience
  • Performance Efficiency
  • Easy Integrations

Cons

  • Label Issues
  • Price Increase
  • Printing Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Stamps.com.

Page views and citations · Stamps.com

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Stamps.com.

Key stats

-100.0%

66

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business90.1%
Mid-Market7.3%
Enterprise2.6%

Quarterly history

QuarterReviewsStar rating
2025 Q315.0
2025 Q425.0
2026 Q155.0
2026 Q2244.5

Satisfaction ratings

Ease of Use9.0
Ease of Setup9.5
Quality of Support8.7
Meets Requirements9.1

What reviewers say

Print Postage on Your Terms and Skip the Post Office

4.5

“I use Stamps.com to print professional shipping and return labels, and I like being able to print postage and labels on my terms. It eliminates daily, time-consuming trips to the post office and lets me bypass long lines entirely. The initial setup was easy enough.”

Verified reviewer

Convenient Postage Printing Right When You Need It

4.5

“The convenience of printing up stamps when you need them with the correct postage”

Office Manager

Stamps.com Exceeded Expectations—Easy Postage Printing and Excellent Support

5.0

“Stamps.com has surpassed all of my expectations. It’s very easy to use, and the customer service has been excellent. I really like being able to print postage whenever I need it. Even though the post office is only five minutes from the office, a trip there still ends up taking a”

Office Manager