PhoneBurner
Reviews
Star rating
Rank in Auto Dialer
Pros and cons
Pros
- Time-saving
- Ease of Use
- Efficiency
- Helpful
- Customer Support
- Effective
Cons
- Expensive
- Call Issues
- Dialer Limitations
- Missing Features
- Integration Issues
- Learning Curve
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 80.0% |
| Mid-Market | 16.6% |
| Enterprise | 3.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 13 | 4.8 |
| 2025 Q1 | 10 | 4.8 |
| 2025 Q2 | 5 | 5.0 |
| 2025 Q3 | 6 | 4.9 |
| 2025 Q4 | 8 | 4.6 |
| 2026 Q1 | 10 | 4.8 |
| 2026 Q2 | 7 | 4.8 |
| 2026 Q3 | 5 | 5.0 |
Satisfaction ratings
What reviewers say
Time-Saving Autodialer with Great CRM Integrations and Support
“The autodialer saves me valuable time every day. I’m a bit disappointed with the Armor add-on, though, because it was sold to us as including the spam protector, and I had no idea it wasn’t set up. Other than that, I really like the CRM integrations, and access to support has bee”
Higher Connect Rates with Phone Scoring and Armor Protection
“I’ve seen an increase in my connect rate thanks to the phone scoring. Now I only call the high scores, since they’re the most likely to answer. I also like the Armor phone protection.”
Exceptional Support, Seamless API Integration
“I love PhoneBurner's integration capabilities, which made automating lead distribution easy for us. The customer support is outstanding, especially with experiences like having Jeff Osness promptly resolve our API integration issues through a video call, showcasing his exceptiona”