G2 Vendor Directory

Peopleware

by Peopleware

30

Reviews

4.3

Star rating

#38

Rank in Contact Center Workforce

Pros and cons

Pros

  • Intuitive
  • Ease of Use
  • Comprehensive Information
  • Interface Design
  • Customization
  • Customer Support

Cons

  • Glitches
  • Learning Curve

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Peopleware.

Page views and citations · Peopleware

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Peopleware.

Key stats

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53

Mid-Market

1

Adoption by company size

SegmentShare of reviews
Small Business25.0%
Mid-Market64.3%
Enterprise10.7%

Quarterly history

QuarterReviewsStar rating
2024 Q415.0
2025 Q334.5
2025 Q415.0
2026 Q315.0

Satisfaction ratings

Ease of Use8.7
Ease of Setup8.2
Quality of Support9.3
Meets Requirements8.5

What reviewers say

Customer Success Champions Who Truly Help You Get the Most from the System

5.0

“The customer success champions, they genuinely want to see their clients become succesful and get the most from the system”

Dialler manager

Clear, Customizable, and Essential for Employee Planning

5.0

“I really like the clean format of Peopleware, which makes it clear and easy to understand. It's great that it's catered to our specific needs. I appreciate that unlike many planning tools that focus more on design, Peopleware keeps things clean and understandable, reducing the ch”

Manager Workforce Management

We love injixo

4.5

“The 2 areas that we like the most about injixo is the Customer Support and the ease of use of the tool. We use the tool frequently and appreciate the number of features the tool provides. Any time we have questions, our support team is available to help. They work diligently to”

Administrator