G2 Vendor Directory

ISL Online

by PDQ

625

Reviews

4.6

Star rating

#15

Rank in Remote Desktop

Pros and cons

Pros

  • Ease of Use
  • Customer Support
  • Remote Support
  • Easy Setup
  • Remote Access
  • Simple

Cons

  • Remote Access Issues
  • Connection Issues
  • Improvement Needed
  • Session Issues
  • Delay Issues
  • Setup Difficulties

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for ISL Online.

Page views and citations · ISL Online

Source: G2 review data

Key stats

+69.2%

75

Small Business

2

Adoption by company size

SegmentShare of reviews
Small Business51.7%
Mid-Market26.0%
Enterprise22.3%

Quarterly history

QuarterReviewsStar rating
2024 Q4564.2
2025 Q1254.7
2025 Q2174.8
2025 Q4234.7
2026 Q1454.8
2026 Q2134.8
2026 Q3224.6

Satisfaction ratings

Ease of Use9.4
Ease of Setup9.2
Quality of Support9.3
Meets Requirements9.1

What reviewers say

Reliable and Cost-Effective Customer Support Solution

5.0

“I really like ISL Online for its pricing and the simple, clean design that makes it reliably easy to use. It saves traveling time, allowing me to provide quick responses to customers. I also find the file transfer feature quite valuable. Additionally, the initial setup of ISL Onl”

Verified reviewer

Múltiplas telas e gravação com áudio e webcam: ótimo para reuniões e suporte ao cliente

5.0

“Permite usar múltiplas telas ao mesmo tempo, com indicações na tela, como setas. Também oferece gravação de tela, além de áudio e webcam. É útil para sala de reuniões e para criar acessos diretos com o computador do cliente. Aplicativo muito pratico para suporte remoto, facilitan”

suporte tecnico/ treinamento

Acceso remoto seguro y de alto rendimiento, con reinicio sin cortes

4.5

“Acceso remoto seguro, con alto rendimiento en la visualización del equipo remoto y bajo consumo de recursos y de acncho de banda, Permite reiniciar los equipos sin que se corte la conexión, monitorizar el consumo de recursos e incluso interactuar con el cliente mientras le damos ”

Coordinador de Serveis Enterprise Systems (ESS)