Paychex Inc

#5 in Employee Perks

Rochester, NY

Products on G2

2,475

Total reviews

4.2

Avg. star rating

Paychex ranks #5 in Employee Perks.
Reviews across Paychex Inc's portfolio declined 59.2% quarter-over-quarter.
Paychex Inc's 7 products span 26 categories on G2.
Small Business is the largest segment among reviewers, at 75.3%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Paychex Inc's products.

Page views and citations · Paychex Inc

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

ADP

Intuit

Paycor

TriNet

Gusto

Losing to

Based on reviewers of other products who said they switched from Paychex Inc.

ADP

Gusto

Paylocity

Rippling

Human Interest, Inc.

Key stats

-59.2%

Small Business

1971

24,285

Rochester, NY

Adoption by company size

Segment	Share of reviews
Small Business	75.3%
Mid-Market	21.0%
Enterprise	3.7%

Quarterly history

Quarter	Total reviews	Avg. rating
2024 Q4	11	4.3
2025 Q1	11	2.7
2025 Q2	13	2.1
2025 Q3	24	3.2
2025 Q4	19	2.9
2026 Q1	13	3.0
2026 Q2	76	3.9
2026 Q3	31	3.8

About Paychex Inc

Paychex, Inc. is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Backed by more than 50+ years of industry expertise, Paychex serves approximately 800,000 clients as of February 11, 2026.